The Emirates Academy
Consulting & Training Services

Below you will find the different types of executive training courses offered by the Department of Consultancy, Training & Development. The courses are sorted by categories, and you will find detailed information about each course by clicking on the different course titles.

GENERAL INFORMATION

Dress Code
Attire for classes is smart casual. Please note that all spaces in the Academy are on a central air conditioning system.
For clarification, the dress code is as follows:

• No jeans
• No sandals
• No open shoes (ladies are exempt from this)
• No trainers
• No T-shirts, only collar shirts.

Registration
All bookings must be confirmed in writing to The Emirates Academy of Hospitality Management. Course fees are payable upon confirmation of booking and an invoice will be sent to you. Bookings cannot be confirmed until payment and a completed application form is received. Fees paid are non-refundable.

To apply for the Professional Development Programme, please complete this enrollment form, indicating your choice of course.


Training Calendar
Click here to download our detailed Training Calendar

Terms & Conditions for Consultancy Services

Leadership and Management Programs

Reaching Excellence Programme Restaurant Managers
Improving Performance Through Effective Coaching
Managing & Understanding Teams To Achieve Results
You as a Leader
Supervisory Skills
Coaching & Feedback
Time Management
Corporate Social Responsibility
Project Management
Executive Development Programme

Team Building

Team Building Day * (Twist. Ready Steady Cook)
Effective Team Building

Human Resources

Strategic HR
Employment Branding
Conflict Resolution
Career Management
Introduction to HR Management
Train the Trainer

General Courses

Conflict Resolution
Positive Thinking & Motivation
Competency Based Interviewing

Computers

Introduction to Computers. MS Windows
MICROSOFT OFFICE 2007 TRAINING

Training courses

Hospitality, Leisure & Tourism

Kitchen & Restaurant Programmes
Kitchen & Restaurant Management in the 21st Century
Restaurant Revenue Management
F&B Management Exposure
Menu Engineering Workshop
Flexible Rostering
Cookery Course for Keen Amateurs


Front Office & Housekeeping Programmes
Front Office Operations
Effective Housekeeping Management 
Butler Service in a Luxury Hotel Operation

Wine & Spirits Education Trust (WSET®) Certificate Courses

WSET Level 2 Intermediate Certificate in Wines, Spirits and Other Alcoholic Beverages - 10 Week Programme
WSET® Level 3 Advanced Certificate in Wines and Spirits – 14 Sessions

Financial

Budgeting for better operational performance
Understanding your P&L Statement
Financial Awareness for Non Financial Managers

Languages

Spanish Level I 10 week Programme Part Time

Spanish Level II 10 week Programme Part Time
Evening Programme


French for beginners 8 week Programme Part Time
Evening Programme

Excellent Service

Customer Service Module 1

Customer Service Module 2

Business Writing

BUSINESS WRITING THAT WORKS 1

BUSINESS WRITING THAT WORKS 2

BASICS OF WRITING BUSINESS ENGLISH

CROSS-CULTURAL COMMUNICATION SKILLS:  COMMUNICATION MATTERS

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P.O. Box: 29662, Dubai United Arab Emirates |  Phone: +971 4 3155555  |  Fax: +971 4 3155556  |  Email: info@emiratesacademy.edu