Dates to be announced

Course Overview

The aim of this course is to enable participants to understand the role played by Human Resource Management (HRM), as well as to define the activities of the HR Department, its organisation and its environment. Coverage includes: The nature of HRM; Implementing policies; Recruitment & selection; Performance management; Training and career development; Grievance and Trade unions; Employee Climate; UAE Labor Law.

Target Audience:

• Junior HR professionals
• Team leaders & supervisors who are involved in HR practices
• Anyone who wishes to enter an HR role

Course Objectives

• Analyse external and internal influences on Human Resources Management.
• Differentiate between the three major HR roles: Operational, Administrative and Strategic.
• Understand change in People and Organisations and how to manage it.
• Identify staffing requirements.
• Compose job descriptions in line with the company’s organizational choices.
• Create and implement policies that take future development into account.
• Define a recruitment policy based on the company’s strategic plans.
• Design innovative recruiting methods.
• Evaluate the contrasted approaches to performance appraisal.
• Conduct performance appraisal interviews.
• Reflect on the significance and complexity linked to the assessment of training results.
• Develop a training policy based on the organisation’s needs.
• Develop a succession planning process.
• Deal with individual sources of conflict – grievance, discipline and dismissal.
• Measure the impact of trade unions’ recognition within an organization.

Course Outline

I. Assessment: (Subject to change)
• Group Project:
Topic will be provided in class. Participants will be allowed 1/2h during the scheduled class to do research and meet with their teams (4-5 individuals in a team).
• Individual Assignment
Choice of topics will be provided in class.

II. Grading Rubric
• Coursework (Subject to change)
Group Assignment                                       30%
Individual Assignment (short essay)         15%
Mid-term Assessment                                 15%
Final written class exam                              40%

Course Material
The course fee includes everything required for the class work including notebooks, articles, note-paper and pencils.

Core textbook:
Noe, R.A.,  Hollenbeck, J.R., Gerhart, B., & Wright, M.P.  (2003) Human Resources Management: Gaining a Competitive Advantage (5th ed.). New York: McGraw-Hill Higher Education
Journal articles and news – as required
Recommended reading
• HR Magazine,
• Journal of Human Resources in Hospitality & Tourism
• International Journal of Contemporary Hospitality Management
• Human Resource Management International Digest

Prerequisites
The programme does not require any prerequisites

Certification

There are two types of certificates for this PDP:
1. if you achieve overall (coursework and final exams) 70+ you will be awarded a certificate of achievement
2. if you achieve overall (coursework and final exams) 69- you will be awarded a certificate of attendance
If you will be absent from any session please notify your tutor as soon as possible either by email or by phone.

Number of attendees
A maximum of 20 participants

Course Fee
AED 3,900 per participant
Instruction materials & refreshments are included in the course fee. Accommodation and transportation are not included in the "Course Fees".