What makes a truly effective leader? We know that leaders are able to set strategy, goals, motivate, develop capabilities, etc. But how do they achieve this? This course looks at the significant performance differences between good and exceptional leaders. Case studies from hospitality are utilised to examine different leadership styles and their effect on results. Emphasis is placed on emotional intelligence competencies and their development at an individual and business level. Strategies for initiating behavioral change are given.

Course Content

Leadership Competencies

  • Competencies of effective leaders
  • Developing yourself and others
  • Building a vision

Leading Change

  • Leading change
  • Building an effective culture
  • Motivating and inspiring

Benefits of Attending

This programme enables participants to:

  • Personal leadership strengths and weaknesses
  • Emotional intelligence in the individual and the organization
  • How to set direction and create a vision for your team
  • How to inspire and motivate people

Course Details

AED 2,000 per participant (AED 1,904.76 - course cost; AED 95.24 - VAT cost)
Course fee is inclusive of all instructional materials, handouts, workbook, daily lunch and coffee breaks

According to the United Arab Emirates (UAE) Ministry of Finance Value Added Tax (VAT) will be introduced across the UAE on 1 January 2018.

The VAT rate will be 5% and will be applied on all rates, fees and other charges covered by your agreement with us, starting from 1 January 2018.

For more details see https://www.mof.gov.ae/En/budget/Pages/VATQuestions.aspx

PowerPoint presentation, Flipchart, Role Plays, Group discussions and Practical Exercises.

The course runs from 0900 - 1600hrs

The programme does not require any pre-requisites

The Emirates Academy Certification of Achievement will be issued upon completion

Minimum number of participants = 10


If you have any questions, please don't hesitate to connect with us and request for information. We have answers. We look forward to hearing from you and will be happy to assist you.

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