Improve the Accuracy and Objectivity of your interviewing process so that you can confidently select the best candidate for your position. The Competency-Based Interviewing Workshop gives delegates a proven effective structure to follow for the interview, together with practical experience in creating and using competency-based questions and objectively evaluating candidate responses

Target Audience:

This 1 day training workshop has been developed to give both line managers and human resources professionals the knowledge and practical skills to accurately and reliably assess applicants competence in interviews.

Course Objectives:

Interviewer to understand clearly what a competency based interview.
Recognise required competencies for positions.
Plan, structure and prepare for interviews that will help you get an accurate assessment of a candidate's ability and fit it with your organization.
Use a candidate's past behavior as an accurate indicator of future performance and target your recruitment.
Produce competency based questions in order to establish candidate's capability against the job in question and against the competency.
Master the art of probing.
Avoid the common pitfall of an interview.
Interviewer to feel competent in carrying out a competency based interview.

Learning outcomes:
On completion of the programme the delegates will be able to:
Improve the Accuracy and Objectivity of your interviewing process so that you can confidently select the best candidate for your position.
Course Outline :

Introductions
Way of working
What are competencies
Role Play exercise
Traditional interview V's Competency based
Recognising required competencies
Interview rating form|
Practice interview techniques
Interview feedback
Questions & probing
Advanced interviewing
Competencies
Best practice
Course end and evaluation

Course Fees: AED 1200/participant

The course fee includes instruction materials, morning and afternoon tea/coffee, and a full buffet lunch. Accommodation and transportation are not included in the "Course Fees".

Duration:
1 full day programme; timings: 09.30 - 17.00

Registration:

All bookings must be confirmed in writing to Emirates Academy of Hospitality Management. Course fees are payable upon confirmation of booking and an invoice will be sent to you. Bookings cannot be confirmed until payment and a completed application form is received. Fees paid are non-refundable.

Course Materials
The course fee includes everything required for the class work including notebooks, articles, note-paper and pencils..

Dress Code
Attire for classes is smart casual. Please note that all spaces in the Academy are on a central air conditioning system.
For clarification, dress code is as follow:

No jeans
No sandals
No open shoes (ladies are exempt from this)
No trainers
No T-shirts, only collar shirts.
Number of participants
Max 8

Facilitators
Shaun Harper