“Even before I graduated from The Emirates Academy of Hospitality Management, I was offered a position as Assistant Manager, Quality, for Mina A’Salam and the Souk at Madinat Jumeirah. I chose this job because it provided opportunities for me to learn and grow. My responsibilities include analysing guest feedback and following up on complaints, conducting internal quality reviews to ensure the company adheres to ISO standards amongst many other exciting tasks.

For my internship I worked in 5 star hotels in Thailand, where my experiences varied from front office duties to training new staff for a pre-opening to attending high level meetings as Assistant to the General Manager.

The mixture of academic work at the Academy and hands-on experience from my industry placement, internship and part-time jobs, provided an excellent  foundation for the real world. Hospitality is a ‘people business’ and the feeling you are left with after a hard day’s work is worth a lot more than money can buy!”

Torunn Tronsvang, Norwegian, Graduate of 2007